Product Liability Claims

Injuries or illness as a result of defective products or faulty goods can involve all manner of products, including, but not limited to household items, electrical goods, food items and even medical implants.

For instance, faulty product claims can include:

• Electrical equipment which has caused shocks, burns or scalds
• Food items containing glass or other non-organic, non-food material leading to sickness or injury
• Beauty and pharmaceutical products that have caused rashes or skin damage
• Furniture that causes skin reactions or rashes
• Poorly designed or manufactured equipment that has sharp edges that result in cuts or moving parts that trap fingers

The resulting injuries from defective products can range from minor to serious, involving time off work and treatment. 

If you have suffered an injury due to a defective product, it is helpful if you still have the receipt. If you do not have the receipt, it is useful if you have details of where and roughly when you bought the item.

If it's not dangerous to do so, keep hold of the product so you can show it as evidence in your claim. Also, take photographs of your injuries to show how you were affected.

If you did not require emergency medical treatment at hospital, make an appointment with your GP, to obtain appropriate medical treatement.

Generally, you will need to make a claim within three years of the injury. If you have been hurt by a faulty product, contact us to find out quickly if you have a compensation claim and get the process started straightaway.