Data Protection and GDPR

At Journeycall, we take security very seriously so our aim is to continually improve and develop our data protection framework to ensure its as robust as possible and the service we have received from Thorntons has been invaluable to that. As a trusted outsourcer we are responsible for controlling data as well as processing data on behalf of clients and it can be difficult to understand. Loretta has helped us to streamline our processes as well as develop comprehensive and effective training programmes and the team at Journeycall are competent in handling any situation that may arise. Feedback from the team has been very positive and we have made significant progress in such a short period of time. We look forward to continuing to work with Thorntons and we would recommend to any business who are looking for an independent and experienced DPO.

Like many organisations we knew GDPR would have a significant effect on our business. We turned to Thorntons for help to update our business contracts and agreements. Liam McMonagle and the team at Thorntons understood our business and international customer base. Their GDPR expertise and commercial awareness meant their approach was exactly what we wanted. Their practical advice and responsive service gave us exactly what we needed, when we needed it.

We have found the DPO Services provided by Thorntons to be of a high, professional standard, and the flexibility of offering has been of great benefit to the University.

We have found Thorntons outsourced DPO service invaluable in helping us to ensure we establish and maintain appropriate controls and procedures around data protection.

We have been extremely satisfied with the services provided to us by Thorntons in relation to GDPR over the last 12 months. Thorntons are committed to producing work to a high standard and are very efficient and prompt with their responses. They are always looking to improve the quality of the service provided. If an answer requires additional information they will reach out to other team members in different departments for advice and guidance to ensure they are providing the level of detail required. Thorntons actively seek feedback and use it to enhance their work.